FAQ

Yes, our products are all 100% ecological. The woods are CE certified and the colors are water-based. We do not use any materials or ingredients that will harm our children in any way.

No, our products are still lovingly handcrafted, so they are something special and exclusive because they are not mass-produced.

Our products are all safe and harmless. They are tested in practice by independent test institutes as well as by our children. However, children should of course never be left unattended with the products.

Our items are of the highest quality, made from the best materials and are particularly durable and long-lasting.

Since our products are not mass-produced, are made of high-quality and ecological materials and are manufactured by skilled handcraft, they are sometimes slightly more expensive than some products from other suppliers.

Because we are 100% confident in the quality of our products, we give a one-year guarantee. If something breaks during this time, we will exchange it free of charge.

If you are not satisfied with your order for any reason, simply contact us within 14 days of receiving your order and we will process the return.

Some items will take a few weeks to ship as they are carefully handcrafted, which of course takes more time than mass production or when personalized. In addition, it always depends on the general order volume.

We ship throughout Europe, including non-EU countries such as Switzerland and Great Britain. Delivery there is also free.

We are a small but fine Austrian family business based in Vienna. We know from personal experience exactly what is best for children and select our products accordingly with the greatest care.

Our products are manufactured exclusively in the EU in family businesses. So it's not a cheap mass-produced product from China. Apart from the high quality, we support small to medium-sized family businesses.