- Are the products 100% organic?
Yes, our products are all 100% organic. The woods are CE certified and the colors are water-based. We do not use any materials or ingredients that will harm our children in any way.
- Are the items from mass production?
No, our products are still lovingly handcrafted, so they are something special and exclusive because they are not mass-produced.
- Are the products safe?
Our products are all safe and harmless. They are tested in practice by independent test institutes as well as by our children. However, you should of course never leave your children unattended with the products.
- Can I return the order if I am dissatisfied?
If you are not satisfied with your order for any reason, simply contact us within 14 days of receiving your order and we will process the return.
- Why are the prices of many items relatively high?
Since our products are not mass-produced, are made from high-quality, organic materials and are handcrafted, they are sometimes slightly more expensive than some products from other suppliers.
- Is the quality high?
Our items are of the highest quality, made from the best materials and are particularly durable and long-lasting.
7. Who is behind LeoBabys?
As a small but fine company, we know exactly what is best for our children and select our products accordingly with the greatest care. High quality, healthy, sustainable and long-lasting products are personally important to us.
8th. Why do some items take a little longer to ship?
Some items will take a few weeks to ship as they are carefully handcrafted, which of course takes more time than mass production or when personalized. In addition, it always depends a little on the order volume.
9. Where do you ship to?
We ship throughout Europe, including non-EU countries such as Switzerland and Great Britain. Delivery there is also free.
10. Are there any guarantees on the products?
Since we are 100% convinced of the quality of our products, we give a full 5 year guarantee. If something breaks during this time, we will replace it for you free of charge.
11. Where are the products manufactured?
Our products are manufactured exclusively within the European Union (EU) in family-run businesses. So it is not a cheap mass-produced product from China or other Asian countries. Apart from the high-quality products, we support small and medium-sized family businesses in Europe.